Become a Mercyhealth volunteer

Mercyhealth volunteers are as valuable as any employee, any doctor, any nurse, or any vice president. Why? Because Mercyhealth volunteers provide comfort and caring to all our patients, young and old, in times of need.

  • Because Mercyhealth volunteers so often rise to the occasion when staff, visitors and patients need help.
  • Because Mercyhealth volunteers work hard, are dedicated to their tasks, and go above and beyond to think of new and innovative ways to get things done.
  • Because Mercyhealth volunteers make people smile, every day.

We invite you to serve your community by joining our team of dedicated Mercyhealth volunteers.

Please note that all candidates interested in becoming a volunteer are required to fill out an application and are required to complete a background check prior to the volunteer start date.

To apply to become a Mercyhealth volunteer, click here to open an application. Complete the application and either save it electronically and email it to Jackie Lee, Mercyhealth’s volunteer coordinator at, or send it via the United States Postal Service to the following address:

Mercyhealth Hospital and Trauma Center
Attn: Mercyhealth Association of Volunteers
1000 Mineral Point Avenue
P.O. Box 50003
Janesville, WI 53548

To complete a Background Information Disclosure form and learn more about our background checks, click here.

Please meet our 2016 board members here.

To learn more about the many opportunities available throughout Mercyhealth, please scroll down.

Mercyhealth Association of Volunteers

The Mission of the Mercyhealth Association of Volunteers, founded in 1954, is to:

  • Perform the highest quality of volunteer services for improved health care.
  • Act as ambassadors of good will for Mercyhealth in southern Wisconsin and northern Illinois areas.
  • Provide financial assistance through fundraising projects in the quest for health care at the lowest possible cost without sacrificing quality, service, and convenience.

Mercyhealth Hospital and Trauma Center-Janesville

Volunteers can choose from a wide variety of tasks within the hospital or throughout the Mercyhealth Hospital and Trauma Center Campus:

Meals on Wheels

The Meals on Wheels program, started in 1970, is a nonprofit volunteer community service program of Mercyhealth’s Volunteer Association.  Nutritional meals are prepared by the Mercyhealth dietary staff and delivered daily, seven days a week, 365 days a year.  Citizens that use this service are homebound senior citizens, disabled citizens, and those that are unable to shop or prepare their own meals.  Meals delivery is routed within the city, with approximately 150 meals delivered each day.  Meals on Wheels delivers 44,000 meals a year through caring volunteers who are committed to supporting those in the community in need.  Volunteers use their own vehicles and fuel to deliver meals, helping keep the costs of meals low.  The Meals on Wheels program exists because of caring volunteers and annually 6,500 delivery slots need to be filled to nourish those in need on this program. Any one on the Meals on Wheels program is considered one of our patients.

Mercyhealth Safe Connect

Emergency assistance is only a push button away—24 hours a day, 7 days a week—with Mercyhealth Safe Connect, a trusted personal emergency response system that’s perfect for:

  • Elderly and disabled individuals who want to stay in their own homes independently, safely, and comfortably.
  • Employees who work alone in remote locations.

Mercyhealth Safe Connect is administered by volunteers at Mercyhealth Hospital and Trauma Center-Janesville and Mercyhealth Hospital and Medical Center-Harvard. There is no long-term contract to sign, so it’s perfect even for short-term needs. For more information, call (608) 756-6784 for Janesville and (815) 943-3989 for Harvard.

Castaways Thrift Shop

Our resale shop in Janesville opened in 1982 and is run entirely by members of the Mercyhealth Association of Volunteers. Money raised at Castaways is used to fund Mercyhealth Hospital and Trauma Center equipment purchases, scholarships, the Wigs for Patients program, the House of Mercy Homeless Center, and the Hospitality House.

 For more information about opportunities with Mercyhealth Hospital and Trauma Center-Janesville, call (608) 756-6713.

 Mercyhealth Hospital and Medical Center-Harvard

At Mercyhealth Harvard Hospital and Medical Center, doctors, nurses, technicians, and committed volunteers do whatever it takes to make patients feel better and visitors feel welcomed. Opportunities include:

  • Administering Lifeline emergency response system
  • Delivering Meals On Wheels
  • Stocking and operating the gift cart
  • Visiting residents of the Mercyhealth Harvard Care Center
  • Escorting patients and families to appointments and rooms
  • Crafts, such as knitting and crocheting prayer shawls and newborn baby hats
  • Answering switchboard calls
  • Helping with plant care in the lobby and healing garden

 For more information, call (815) 943-3989.

 Mercyhealth Hospital and Medical Center-Walworth

Our growing volunteer group enjoys working with our patients and customers, and each other. Opportunities include:

  • Morning/afternoon shifts: 9 am-1 pm and 1-4 pm
  • Selling gifts and sundries at the hospital gift shop
  • Information desk
  • Escorting patients and visitors
  • Delivering flowers
  • Helping in the oncology department
  • Helping in the emergency department

 For more information, call (262) 245-7715 or (262) 245-7937.

 House of Mercy Homeless Center

The House of Mercy is a 25-bed facility in Janesville that provides homeless families with short-term emergency shelter and access to community resources. Staff members assist their needs, obtain appropriate referrals and services, and design an action plan aimed at helping them achieve more stable housing. Since 1996, the House of Mercy has provided shelter and support to more than 5,989 individuals, with 2,848 being children. The center is usually filled to capacity with a waiting list.

Volunteers give approximately 8,000 hours of service per year. We welcome you to volunteer your time here. About 8 to 12 hours per month is needed.

To learn more about the House of Mercy, our monthly open house events, and current volunteer opportunities, call (608) 754-0045.

Mercyhealth Home Health Care and Mercy Hospice Care

Volunteers are an important part of the Mercy Hospice Care team and are as valuable as any other employee. Our volunteers, who receive specialized training, give their time and talents to assist with patient and agency needs. Volunteers assist with:

  • Visits to the home
  • Clerical duties
  • Pet care
  • Special projects
  • Music
  • Veterans’ projects related to We Honor Veterans

 For more information, call (608) 754-2201.

 Mercyhealth Cancer Center

Every person who volunteers in our medical oncology department, whether they are former patients, family members of cancer survivors, or simply concerned, makes a true difference to our patients. Opportunities include:

  • Providing warm blankets and lunches to patients
  • Listening and sharing experiences
  • Offering wheelchairs and escort service
  • Taking part in outreach activities and fundraisers

For more information, call (608) 756-6713