Volunteer with Mercyhealth

Mercyhealth volunteers are as valuable as any employee, any doctor, any nurse, or any vice president. Why? Because Mercyhealth volunteers provide comfort and caring to all our patients, young and old, in times of need.

Our volunteers are dedicated to helping others, generously giving of their time and talents. They go above and beyond to make sure each patient and guest has the best experience possible.

We invite you to consider joining our team of dedicated Mercyhealth volunteers. Watch this video to learn more.

How do I become a volunteer?

We are currently accepting volunteer applications for all our hospital locations.

  • Submit an online application/background check permission:
  • Complete an interview
  • Meet all of the medical requirements for volunteering
  • Attend volunteer orientation

Where can I volunteer?

Javon Bea Hospital-Riverside  

Our new campus will open in January 2019. We have had an overwhelming response for our volunteer positions at our new Mercyhealth Riverside Campus. We ask for your patience as we process applications and interview volunteers for all open positions in Rockford. We are still accepting new applications but are now holding all new volunteer applications for Mercyhealth’s Javon Bea Hospitals until early February 2019.

Volunteers will be trained to fill a variety of positions, including:

  • Welcoming patients at the reception desk
  • Transporting patients upon admission or discharge
  • Working in the gift shop
  • Assisting with non-clinic tasks in the emergency center
  • The Loving Tails Pet Therapy program
  • And many more

Javon Bea Hospital-Rockton

Volunteers can choose from a wide variety of tasks both on and off campus including:

  • Working in the hospital gift shop
  • Working at Mercyhealth Auxiliary Thrift Shop-Rockford
  • Transporting patients upon admission or discharge
  • Escorting patients/visitors
  • Providing information to visitors at the Visitor Information Desk
  • The Loving Tails Pet Therapy program
  • Greeting and checking patients in for outpatient procedures at the surgical family waiting area desk or at the Endoscopy Center
  • Delivering flowers or mail to hospitalized patients
  • Visiting patients and family members through our Friendly Visitor program and distribute comfort items to our palliative care patients and family members
  • Assisting with non-clinical tasks in a variety of nursing units such as:
  • Mercyhealth at Home
  • Assisting with clerical tasks in a variety of offices
  • Cuddling premature or ill newborns in the neonatal intensive care unit
  • Sewing, knitting and crocheting

Mercyhealth Hospital and Trauma Center-Janesville 

Volunteers can choose from a wide variety of tasks within the hospital or throughout the Mercyhealth Hospital and Trauma Center Campus:

 Mercyhealth Hospital and Medical Center-Harvard 

At Mercyhealth Hospital and Medical Center-Harvard, doctors, nurses, technicians, and committed volunteers do whatever it takes to make patients feel better and visitors feel welcomed. Opportunities include:

 Mercyhealth Hospital and Medical Center-Walworth 

Our growing volunteer group enjoys working with our patients and customers, and each other. Opportunities include:

 Our fundraising success

Since its inception, the volunteers have raised over $8 million to help provide superior care, every day, for all our patients. These funds are raised primarily through the:

  • Gift Shop, located off of the lobby of Javon Bea Hospital–Rockton
  • Thrift Shop, located at 2830 Glenwood Ave. in Rockford, adjacent to the Javon Bea Hospital–Rockton

Funds raised have helped to contribute to special projects including:

  • Support of the Ronald McDonald Care Mobile, a mobile pediatric clinic that serves a six-county area in Illinois and Wisconsin to uninsured and under insured children.
  • The Healing Harps music program to help reduce anxiety for our patients and help with their healing process.
  • Scholarships to high school students entering a health care field; grants and loans for employees to continue or to enhance their health care career.
  • Small patient comfort items, such as quilts for our neonatal intensive care babies, caps for every newborn baby, and colorful surgical caps for pediatric patients.
  • Continued growth and upgrades to the Body Shop Exhibit at the Discovery Center Museum.
  • Renovation projects on several inpatient and outpatient units.

Our volunteers take tremendous pride in its long tradition of service to Mercyhealth and the communities it serves.  If you would like to contribute, click here to be taken to our Annual Campaign.

Board Members

Mercyhealth Association of Volunteers Board Members
Rockford Memorial Auxiliary Board Members

Learn more about our volunteer programs

Current Mercyhealth Association of Volunteers Newsletter (Rock, Walworth, McHenry)
Current Mercyhealth Rockford Memorial Auxiliary Volunteer Newsletter 
The Heart of the Hospital
True Dedication

Please call our volunteer offices with any questions.

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