Volunteer with Mercyhealth

Become a Mercyhealth Volunteer

Mercyhealth volunteers are as valuable as any employee, any doctor, any nurse, or any vice president. Why? Because Mercyhealth volunteers provide comfort and caring to all our patients, young and old, in times of need.

  • Because Mercyhealth volunteers so often rise to the occasion when staff, visitors and patients need help.
  • Because Mercyhealth volunteers work hard, are dedicated to their tasks, and go above and beyond to think of new and innovative ways to get things done.
  • Because Mercyhealth volunteers make people smile, every day.

We invite you to serve your community by joining our team of dedicated Mercyhealth volunteers.

Online application for Adult Volunteers

Online application for Student Volunteers

Mercyhealth Association of Volunteers

The Mission of the Mercyhealth Association of Volunteers, founded in 1954, is to:

  • Perform the highest quality of volunteer services for improved health care.
  • Act as ambassadors of good will for Mercyhealth in southern Wisconsin and northern Illinois areas.
  • Provide financial assistance through fundraising projects in the quest for health care at the lowest possible cost without sacrificing quality, service, and convenience.

Please meet our 2017 board members here.

Rockford Memorial Hospital Auxiliary

The auxiliary was founded in 1923 by Alma Fringer, a dynamic physician’s wife and nurse who also established the Visiting Nurses Association. She suggested that a group organize for the benefit of Rockford Hospital, as it was then called. The auxiliary was organized “for the support of a worthy institution in order that the best that science has to offer might be made available to all.” Led by our board (link to Meet the auxiliary board members page, listed below], our auxiliary continues this important tradition.

The Mission of the volunteer program at Mercyhealth Rockton Avenue Hospital is:

  • To coordinate the personal goals, needs, and talents of individual volunteers with the various needs of the hospital for the benefit of their community and mankind.
  • Enhance the quality of care provided to our patients.
  • Act as ambassadors for Mercyhealth, promoting hospital programs in the community.

Please meet our 2017 board members here.

Mercyhealth Hospital and Trauma Center

Volunteers can choose from a wide variety of tasks within the hospital or throughout the Mercyhealth Hospital and Trauma Center Campus:

For more information, call (608) 756-6713.

Mercyhealth Harvard Hospital and Medical Center

At Mercyhealth Harvard Hospital and Medical Center, doctors, nurses, technicians, and committed volunteers do whatever it takes to make patients feel better and visitors feel welcomed. Opportunities include:

  • Administering the Mercyhealth personal emergency response system
  • Delivering Meals On Wheels
  • Stocking and operating the gift cart
  • Visiting residents of the Mercyhealth Harvard Care Center
  • Escorting patients and families to appointments and rooms
  • Crafts, such as knitting and crocheting prayer shawls and newborn baby hats
  • Answering switchboard calls
  • Helping with plant care in the lobby and healing garden

For more information, call (815) 943-3989.

Mercyhealth Walworth Hospital and Medical Center

Our growing volunteer group enjoys working with our patients and customers, and each other. Opportunities include:

  • Morning/afternoon shifts: 9 am-1 pm and 1-4 pm
  • Selling gifts and sundries at the hospital gift shop
  • Information desk
  • Escorting patients and visitors
  • Delivering flowers
  • Helping in the oncology department
  • Helping in the emergency department 

For more information, call (262) 245-7715 or (262) 245-7937.

House of Mercy Homeless Center

The House of Mercy is a 25-bed facility in Janesville that provides homeless families with short-term emergency shelter and access to community resources. Staff members assist their needs, obtain appropriate referrals and services, and design an action plan aimed at helping them achieve more stable housing. Since 1996, the House of Mercy has provided shelter and support to more than 5,989 individuals, with 2,848 being children. The center is usually filled to capacity with a waiting list.

Volunteers give approximately 8,000 hours of service per year. We welcome you to volunteer your time here. About 8 to 12 hours per month is needed.

To learn more about the House of Mercy, our monthly open house events, and current volunteer opportunities, call (608) 754-0045.

Mercyhealth Home Health Care and Mercy Hospice Care

Volunteers are an important part of the Mercy Hospice Care team and are as valuable as any other employee. Our volunteers, who receive specialized training, give their time and talents to assist with patient and agency needs. Volunteers assist with:

  • Visits to the home
  • Clerical duties
  • Pet care
  • Special projects
  • Music
  • Veterans’ projects related to We Honor Veterans

For more information, call (608) 754-2201.

 Mercyhealth Cancer Center

Every person who volunteers in our medical oncology department, whether they are former patients, family members of cancer survivors, or simply concerned, makes a true difference to our patients. Opportunities include:

  • Providing warm blankets and lunches to patients
  • Listening and sharing experiences
  • Offering wheelchairs and escort service
  • Taking part in outreach activities and fundraisers

For more information, call (608) 756-6713.

Rockford Memorial Hospital Auxiliary

Our volunteer opportunities include:

  • Working in the Auxiliary Gift Shop or Auxiliary Thrift Shop
  • Transporting patients upon admission or discharge
  • Escorting patients/visitors
  • Providing information to visitors at the Visitor Information Desk
  • The Loving Tails Pet Therapy program
  • Greeting and checking patients in for outpatient procedures at the surgical family waiting area desk or at the Endoscopy Center
  • Delivering flowers or mail to hospitalized patients
  • Visiting patients and family members through our Friendly Visitor program and distribute comfort items to our palliative care patients and family members
  • Assisting with non-clinical tasks in a variety of nursing units such as:
    • The Cancer Center
    • The emergency department
    • Outpatient surgery unit
    • Outpatient pediatric unit
  • Assisting with clerical tasks in a variety of offices
  • Cuddling premature or ill newborns in the neonatal intensive care unit
  • Sewing, knitting and crocheting

Our fundraising success

Since its inception, the auxiliary has raised over $8 million to help Rockford Health System provide superior care, every day, for all our patients. These funds are raised primarily through the:

  • Gift Shop, located off of the lobby of Mercyhealth Rockton Avenue Hospital
  • Thrift Shop, located at 2830 Glenwood Ave. in Rockford, adjacent to the hospital

Because of the auxiliary’s success, its recent projects include:

  • Support of the Ronald McDonald Care Mobile[link], a mobile pediatric clinic that serves a five-county area to uninsured and underinsured children.
  • The Healing Harps music program to help reduce anxiety for our patients and help with their healing process.
  • Scholarships to high school students entering a health care field; grants and loans for employees to continue or to enhance their health care career.
  • Small patient comfort items, such as quilts for our neonatal intensive care babies, caps for every newborn baby, and colorful surgical caps for pediatric patients.
  • Continued growth and upgrades to the Body Shop Exhibit at the Discovery Center Museum.
  • Renovation projects on several inpatient and outpatient units.

The Rockford Memorial Hospital Auxiliary takes pride in its long tradition of service to Rockford Health System and our community. Anyone with an interest is welcome to join us.

If you would like to support the work of our auxiliary, contribute to our Annual Campaign here.

Join us and discover all the advantages of volunteering. For more information, call the auxiliary office at (815) 971-6284.

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