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Visitor Restrictions and Mask Policy

At Mercyhealth everyone is required to wear a mask.

This includes:

  •   Patients
  •   Visitors
  •   Vendors
  •   Partners

Visitor Guidelines

As positive cases of COVID-19 and related hospitalization continue a sustained downward trend, we expand our visitor guidelines at all hospitals. The current guidelines are:


Non-COVID Patient Visitors

The Mercyhealth visiting hour schedule is 7 am-7 pm, 7 days per week.

Two visitors per patient:

  • Adult inpatients
  • Adult outpatients undergoing surgery/procedure
  • Emergency Department
  • Women in labor and/or recovering – women in labor may also have one doula, midwife or birthing coach (certification required).
  • Exceptions maybe made during special circumstances, including end of life.
  • Pediatric and NICU patients (includes emergency department)

COVID Patient Visitors

Visitor restrictions remain in place.  Arrangements after approval from the care team will be made individually for each patient.

All visitors must:

  • Be 18 years of age or older
  • Wear a mask at all times, and maintain social distancing.
  • You will be asked the following screening questions upon your arrival:
    • Have you had a fever over 100.0 degrees or any COVID-19 symptoms in the last 10 days?
    • Are you waiting for COVID-19 test results, or have you been diagnosed with COVID-19 in the last 10 days
    • Have you been in close contact with anyone diagnosed with COVID-19 in the last 14 days?
  • If you are experiencing fever or other symptoms, please do not enter the hospital or clinic as a visitor.
  • Wash hands when entering and leaving rooms.
  • Leave directly after visiting the patient room.

For everyone’s safety, visitors may be asked to leave if social distancing cannot be maintained or if expectations for masking and hand washing are not being followed.

As circumstances change, Mercyhealth will continue to modify guidelines. Mercyhealth also reserves the right to ask a designated visitor to leave if guidelines are not followed. To help protect the health and safety of our patients, visitors, and care providers, it is important that everyone follows hospital rules and regulations and complies with specific requests from the care team and staff.