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Visitor Restrictions and Mask Policy

At Mercyhealth everyone is required to wear a mask.

This includes:

  •   Patients
  •   Visitors
  •   Vendors
  •   Partners

Visitor Guidelines

Visitor guidelines eased as of Monday, February 22, 2021.

As positive cases of COVID-19 and related hospitalization continue a sustained downward trend, we expanded our visitor guidelines at all hospitals and clinics effective Monday, February 22. The new guidelines are:


Non-COVID Patient Visitors (upon approval)

One visitor per day:

  • Adult inpatients
  • Adult outpatients undergoing surgery/procedure
  • Emergency Department
  • Women in labor and/or recovering – women in labor may also have one doula, midwife or birthing coach (certification required).
  • Exceptions maybe made during special circumstances, including end of life.

Two visitors per day:

  • Pediatric and NICU patients (includes emergency department)

COVID Patient Visitors

Visitor restrictions remain in place.  Arrangements after approval from the care team will be made individually for each patient.


One visitor may accompany patient.

Mercyhealth visiting hour schedule is 8 am-7 pm, 7 days per week.

All visitors must:

  • Be 18 years of age or older.
  • Screen negative at our facility entrance for fever and be asymptomatic of flu-like and other respiratory-related symptoms. If you are experiencing fever or other symptoms, please do not enter the hospital or clinic as a visitor.
  • Wear a mask at all times, and maintain social distancing.
  • Wash hands when entering and leaving rooms.
  • Leave directly after visiting the patient room.

For everyone’s safety, visitors may be asked to leave if social distancing cannot be maintained or if expectations for masking and hand washing are not being followed.

As circumstances change, Mercyhealth will continue to modify guidelines. Mercyhealth also reserves the right to ask a designated visitor to leave if guidelines are not followed. To help protect the health and safety of our patients, visitors, and care providers, it is important that everyone follows hospital rules and regulations and complies with specific requests from the care team and staff.