Coronavirus (COVID-19)

Mercyhealth Visitor Guidelines: Visitor guidelines have changed at some Mercyhealth locations. Please click here for the latest guidelines in place at our facilities. What to expect when... continue reading

Visitor Restrictions and Mask Policy

At Mercyhealth everyone is required to wear a mask.

This includes:

  •   Patients
  •   Visitors
  •   Vendors
  •   Partners


Hospital Visitor Guidelines

Javon Bea Hospital–Riverside
Javon Bea Hospital—Rockton

Effective Monday, October 12, 2020

Javon Bea Hospital—Rockton and Javon Bea Hospital—Riverside are returning to no visitors until further notice unless the visitor is approved. Exceptions are made for:

  • Outpatient procedures and surgery- patients may be accompanied by ONE VISITOR to the procedure area and will then be asked to leave the building. Contact information will be taken so you can be called when the patient is ready to be discharged.
  • Emergency Department—ONE VISITOR PER DAY
  • Pediatrics (including NICU)—UP TO TWO VISITORS PER DAY
  • OB Unit- ONE VISITOR PER DAY
  • Inpatient Medical and Surgical Units and ICU—NO VISITORS (Exceptions on a case by case basis for end of life situations or special circumstances)
  • Visitors must be 18 years of age or older

One visitor per patient per day. We will not allow multiple visitors during a single day.

Limited visitors must: Get a temperature check upon entering, screen negative for fever and be asymptomatic of flu-like and other respiratory-related symptoms, wear a face mask at all times and respect social distancing policies.

Visitors are not allowed for patients who have tested positive for COVID-19 or are under investigation for a COVID-19 infection.


Mercyhealth Hospital and Medical Center–Harvard

Effective July 1, 2020

Mercyhealth recognizes the importance of family presence and engagement to promote holistic patient health and well-being. Since the start of the COVID-19 pandemic, limitations to visitors in our hospitals and clinics have been put in place in order to minimize transmission to others. As circumstances change we will continue to modify the guidelines. We remain committed to supporting family presence and participation of those who are essential to the care of the patient while continuing to minimize exposure to COVID-19 whenever possible. Visiting hours are 7 am to 7 pm, seven days per week.

Non-COVID-19 Patient Visitors:

  • Adult patientsone designated visitor per day upon approval
  • Pediatric patientstwo designated visitors upon approval
  • Women in laborone designated visitor upon approval
  • Adult patients undergoing surgery/procedureone designated visitor upon approval
  • Emergency Room- one designated visitor upon approval

All visitors:

  • must screen negative for fever and be asymptomatic of COVID-19 related symptoms
  • wear a mask or cloth face covering that covers the nose and mouth
  • practice social distancing (remain 6 feet from others)
  • wash hands when entering and exiting patient care areas
  • remove and throw away gloves
  • leave the facility as soon as the  visit is over
  • may be asked to leave if social distancing cannot be maintained or if expectations are not being followed.

Modifications in these guidelines will be made in collaboration with the clinical team for special circumstances, for example persons at end-of-life, persons with developmental or cognitive impairment. 

COVID-19 Patient Visitors and those awaiting COVID-19 testing results

Visitor restrictions remain in place. Modifications will be made in collaboration with the clinical team for special circumstances, for example persons at end-of-life, persons with developmental or cognitive impairment.


Mercyhealth Hospital and Trauma Center–Janesville

Effective Monday, October 12, 2020

Mercyhealth Hospital and Trauma Center–Janesville is returning to no visitors until further notice unless the visitor is approved. Exceptions are made for:

  • Pediatric patients—two visitors at a time upon approval
  • Women in labor—one visitor at a time upon approval
  • Adult patients undergoing surgery/procedure—one visitor at a time upon approval
  • Patients who require assistance with medical decision-making
  • End-of-life situations
  • No visitors under age 18

Approved visitors must:

  • Screen negative for fever and be asymptomatic of flu-like and other respiratory-related symptoms
  • Wear a face covering
  • Get a temperature check upon entering
  • Respect social distancing at all times.

Visitors are not allowed for patients who have tested positive for COVID-19 or are under investigation for a COVID-19 infection


Mercyhealth Hospital and Medical Center–Walworth

Effective Monday, October 19, 2020

Effective Monday, October 19, Mercyhealth Hospital and Medical Center–Walworth will return to a no visitor policy until further notice. Exceptions are made for:

  • Pediatric patients—two support persons at a time upon approval
  • Women in labor—one visitor at a time upon approval
  • Adult patients undergoing surgery/procedure—one visitor at a time upon approval
  • Emergency Department­—one support person at time of arrival
  • Patients who require assistance with medical decision-making
  • End-of-life situations

Approved visitors and support persons must: Screen negative for fever and be asymptomatic of flu-like and other respiratory-related symptoms, wear a face mask, get a temperature check upon entering and respect social distancing at all times. No visitors under age 18. Visitors are not allowed for patients who have tested positive for COVID-19 or are under investigation for a COVID-19 infection.


Clinic Visitor Guidelines

Visitors are limited to those necessary for care decisions.


Thank you for helping us keep everyone safe and healthy.

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