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Pastoral Services

The Pastoral Services department provides for the spiritual and emotional wellness of patients, their families, and the hospital staff. This department is an integral part of the interdisciplinary team within Mercyhealth’s patient-centered culture. Department members engage others in their experience of the Sacred, being sensitive to a wide range of cultures and faiths, and respectful of spiritual or religious preferences.

In a professional, competent, and informed manner, Pastoral Care Services affirms the dignity of each person and explores sources of strength and hope on an individual basis. Professional chaplains do not impose a system of beliefs, but rather seek to help those in emotional and spiritual distress use their own source of strength to cope with the circumstances in which they find themselves.

Examples of the ways professional chaplains serve within the hospital setting include, but are not limited to:

  • Completes a spiritual assessment as part of the patient’s electronic medical record
  • Intervention with difficult patient/family circumstances
  • Works cooperatively with Palliative Care staff to help determine goals the patient has for their care
  • Offers empathic listening to those faced with a difficult diagnosis
  • Provides spiritual/religious resources including:
    • Holy scriptures for major faith groups
    • Provide sacramental ministry as requested for patients, families and staff members
    • Shabbat candles, rosaries and prayer rugs
  • Provides pastoral counsel for those struggling with life events or decisions
  • Initiates and/or participates in patient care conferences
  • Provides end of life support

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Meet Our Chaplains

Learn more about the the people who care for our patients

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Become a Volunteer Chaplain

Learn how you can join our team

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Javon Bea Hospital–Riverside

8201 E. Riverside Blvd.
Rockford, IL 61114

Phone: (815) 971-7000

Javon Bea Hospital–Rockton

2400 N. Rockton Ave.
Rockford, IL 61103

Phone: (815) 971-5000

Mercyhealth Hospital and Trauma Center–Janesville

1000 Mineral Point Ave.
Janesville, WI 53548

Phone: (608) 756-6000
Toll-Free (800) 756-4147


VIDEO: Blessing of Hands by Mercyhealth Chaplains

Blessing of Hands by Mercyhealth Chaplains
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