Continued special training means Mercyhealth doctors, nurses and support staff are equipped with the knowledge of the unique protocols and procedures necessary to care for COVID-19 or any infectious disease that would present at our facilities. Mercyhealth, and the Winnebago County Health Department, are working closely with the Illinois Department of Public Health to monitor and respond to potential public health concerns.

The safety of all patients, employees and community members is the top priority. Those who are experiencing mild to severe respiratory illness with fever, cough and difficulty breathing are asked to call their physician before visiting.

People can help prevent the spread of COVID-19, influenza and various respiratory illnesses by washing their hands often with soap and warm water, covering coughs and sneezes into an upper sleeve or tissue that is thrown away, cleaning surfaces often, increasing cleaning frequency of frequently touched surfaces and staying home if someone in the household is not feeling well.

Most patients with COVID-19 symptoms are at low risk for having the disease. Those with concerns can use Mercyhealth Virtual Visit Now to get expert medical advice from home.

For information: 800-889-3931; DPH.SICK@Illinois.gov.