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Mercyhealth to realign patient services for improved, more efficient care

To provide more efficient and improved patient care, Mercyhealth announces a plan to realign patient services at its two Rockford hospital locations. Mercyhealth plans to consolidate its outpatient services primarily at Javon Bea Hospital–Rockton and inpatient services at Javon Bea Hospital–Riverside.  The system will take several steps over the next year to comply with state regulations needed to make that happen.

On December 15, Mercyhealth will be integrating its Rockton Avenue Campus medical/surgical inpatient beds at its Riverside location, and transition to a standby emergency department on the Rockton Avenue Campus on December 20. A standby emergency department consists of nurses on location with a physician on call.

The move comes after an extensive evaluation of the needs and utilization of the Rockton Avenue Campus. The review showed the majority of the patients accessing the Emergency Department did not need to be treated at an emergency department and could be treated at an urgent care facility. Those requiring emergency care will be treated at the Riverside location.  Mercyhealth is unaware of any other city the size of Rockford in the state of Illinois that has three trauma centers. Additionally, while the Rockton Avenue Campus is licensed for 74 medical/surgical  beds, it averages two inpatients a day.

“Given the severe nursing and health care staffing shortages right now, it doesn’t make sense to continue down our current course. Realigning services across our one hospital license, located between two campuses allows us to provide a more robust outpatient facility at Rockton and expand our inpatient campus at Riverside. We will still be able to care for the same number of people, and no jobs will be lost as a result of these changes, which will allow us to better utilize our staff to best meet our patients’ needs,” said Javon Bea, President and CEO, Mercyhealth.

The outpatient services located at Mercyhealth’s Rockton Avenue Campus location include:

  • Outpatient surgeries
  • Cancer services, including outpatient chemotherapy infusion treatment
  • Endoscopy
  • Gastroenterology
  • Family medicine
  • Laboratory
  • Pain Center
  • Radiology and imaging
  • Pulmonology
  • Cardiology
  • Cardiac/pulmonology rehabilitation
  • Endocrinology
  • Neurology
  • General pediatrics
  • Prehospital and Emergency Services Center
  • Internal medicine
  • Ophthalmology
  • Adult and pediatric orthopedics
  • Outpatient EEG/EMG
  • Physical therapy
  • Podiatry
  • Rheumatology
  • Wound Center

Mercyhealth intends to expand its current MD-1 program serving the Rockford area. The MD-1 program works with EMS departments to bring emergency room trained physicians to the scene, along with equipment and medications not routinely carried or even allowed on ambulances.

Mercyhealth is doing its best to make sure there is transparency in these plans. The system is committed to ensuring the right level of care is available throughout the Rockford community and will work internally and with outside organizations to support that process.