Coronavirus (COVID-19)

What to expect when visiting a Mercyhealth location Mercyhealth has resumed in-person patient visits. At this time, you can schedule an appointment to meet with your physician at the clinic, or if... continue reading

Mercyhealth explains Novel Coronavirus: What you need to know

{Updated February 5, 2020}

Over the past month, there has been information circulating in the news about the Novel Coronavirus (2019-nCoV).  The Centers for Disease Control and Prevention (CDC) is investigating this new virus and updating guidance for health care facilities as we learn more. As with any contagious illness, Mercyhealth follows strict infection control measures, putting the safety of all patients, visitors and employees as top priority. We have provided education to employees regarding proper identification of suspect patients (clinical features and epidemiologic risk), virus transmission and isolation. We have also updated the travel screen to provide an alert if it is identified that someone has traveled to an area of risk. Our team will continue to make adjustments as guidance is provided from the CDC and local and state public health agencies. Both southern Wisconsin and northern Illinois are currently at low risk of infection.

If you feel sick with fever, cough, or have difficulty breathing, and have traveled from mainland China or Hubei Province or were in close contact with someone with 2019-nCoV in the 14 days before you began to feel sick, please seek medical care.  Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms so the proper precautions can be taken when you arrive.

We can all do our part to keep everyone safe and healthy, whether we are preventing transmission of 2019-nCoV or Influenza, which remains at high levels in our communities.  It is important that we always wash our hands regularly, cover our nose and mouth when coughing or sneezing, avoid close contact with people who are sick, stay home when sick, and clean and disinfect surfaces and objects frequently.

For the most up-to-date information about this quickly evolving situation, visit the CDC website at


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