The onset of COVID-19 caused Mercyhealth (and virtually all health care systems) to temporarily postpone many surgeries, diagnostic procedures and clinic appointments during the past several weeks, as it prepared for a surge in COVID-19 cases. These postponements were always considered temporary, and Mercyhealth is pleased conditions now allow us to reschedule some of these deferred surgeries, procedures and appointments.
There are many reasons why this decision is the right one at this time, including:
- Postponements cannot continue indefinitely for most patients. They need care to avoid complications and improve their quality of life.
- After weeks of caring for COVID-19 positive patients under our new protocols, we have shown our ability to isolate and treat positive patients without putting others at risk.
- Our improved COVID-19 testing capabilities and pre-procedure screening process further improves safety for patients and staff.
- Your efforts to observe social distancing and hand washing are making a big difference.
Mercyhealth understands patients and families may have questions about coming into a medical facility at this time. Mercyhealth reminds the community, it has taken extra precautions to make hospital and/or clinic visits safe. To help, we put together a frequently asked questions and answer website for patients and loved ones as they begin to reschedule important procedures and appointments at a Mercyhealth medical facility.
If you are experiencing COVID-19 symptoms, we urge you to call your physician or clinic. You may also use Mercyhealth’s Virtual Visit program (https://mercyhealthsystem.org/service/virtual-visit-now/). As always, if you are experiencing symptoms of a heart attack, stroke or other serious medical event, call 911.