Message from Javon R. Bea, President/CEO

At Mercyhealth, we have always said we treat each other like family, providing love and support in times of need and in times of joy. We are there for one another, through thick and thin, giving the very best of ourselves.

We are quite lucky. Our family is larger than just our wonderful employee partners. We also have hundreds of dedicated volunteers who offer their time and talents to help support our patients in unique ways. Mercyhealth volunteers generously and expertly comfort and care for patients, both young and old. Just like our employee partners, our volunteers go above and beyond to make sure each patient and guest has the best experience possible, serving with tremendous humility and passion.

April 7-13 is National Healthcare Volunteer Week. I’d like to recognize Mercyhealth’s nearly 2,000 outstanding volunteers for the selfless compassion they provide to our patients. They personify the spirit of community volunteerism through their generous donation of nearly 110,000 hours in 2018 alone to support a wide variety of Mercyhealth programs throughout southern Wisconsin and northern Illinois.

Our volunteers help in a multitude of ways. Volunteers welcome patients at the reception desks, provide direction and escort, and help out in our gift and thrift shops. Volunteers play music for our patients and cuddle premature babies in our Neonatal Intensive Care Unit. Volunteers are responsible for some of our most beloved specialty care programs, like Meals on Wheels, Wigs for Patients, Loving Tails pet therapy, the House of Mercy Homeless Center and Pet Peace of Mind pet care for hospice patients. Volunteers also raise money to purchase new technology for the health system, and give scholarships to local students and grants to individuals advancing their health care careers. It would take pages upon pages to list each and everything they do to support our patients and community members. 

Would you like to become a Mercyhealth volunteer? We are currently accepting volunteer applications for all our hospital locations. Please visit if you are interested. We would love to welcome you to our family—it’s quite a remarkable group.


Javon R. Bea


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