Integration of services and Physician Partnership Model
As an integrated health care provider, we provide exceptional, coordinated health care that spans four core service divisions: hospital-based services, clinic-based services, post-acute care and retail services, and wholly owned insurance company. This allows us to to provide the most basic care—preventive medicine and health education—to the most complex—open heart surgery, neurosurgery, high-risk maternity and neonatal intensive care, minimally invasive stroke and aneurysm services, gynecologic oncology, and so much more.
An important component in our integrated delivery system is the Physician Partnership Model. All of our doctors are employed by Mercyhealth. This leads to greater collaboration among providers, which creates continuity of care and convenience for our patients.
Patients also have one medical record for all the care they receive from Mercyhealth providers. This leads to quickly coordinated care, especially for complex or emergency cases. In addition, you can access your health records, communicate with your provider, view test results and more through Mercyhealth MyChart.
Building strong health care services in rural communities
Improving the health and well-being of the communities we serve is central to our mission. We continually research areas where health care services are needed. Throughout the years, we have opened dozens of new clinics in communities with unmet health care needs, including many rural communities. We have two critical access hospitals—Mercyhealth Hospital-Harvard and Mercyhealth Hospital-Walworth—to provide 24/7 emergency services, inpatient and outpatient care, and services such as lab and x-ray to area residents.
High-risk maternity and neonatal intensive care
We have a passion for miracles, and there’s no greater miracle than the birth of a baby. No matter what happens during the course of a pregnancy, Mercyhealth patients can rest assured they have access to the highest level of care available today for high-risk moms and babies, delivered with compassion close to home.
Javon Bea Hospital—Riverside is a Level III (highest level) neonatal intensive care unit (NICU). Our nationally recognized 52-bed NICU is staffed by an amazing team of highly trained neonatal and pediatric specialists who care for over 500 babies each year. Our pediatric subspecialty physicians provide life-saving care to premature and critically ill infants.
Designated by the State of Illinois as a Level III Regional Perinatal Center, one of 10 in the state, we have the responsibility to care for high risk moms and babies from throughout an 11-county region in Illinois, while also providing services in southern Wisconsin. Our perinatal center provides moms facing a high-risk pregnancy the latest and most advanced resources in prenatal diagnosis and therapy. Our perinatal center also provides neonatal and maternal transport teams, medical genetics, and 24/7 coverage in a variety of pediatric specialties.
We also have the region’s first Small Baby Unit, a very special 12-bed unit within the NICU for babies born less than 30 weeks’ gestation. We are proud to care for the most fragile and smallest children.
Children aren’t just small adults. They have many unique health care needs and challenges that require the special skills of board certified pediatricians who often are your child’s first health care advocates.
To address the growing shortage of qualified primary care physicians across the nation, Mercyhealth has developed a very successful family medicine residency program in Janesville, Wisconsin. This residency program prepares residents for the full spectrum of family medicine, including outpatient medicine, inpatient hospital care, ICU, sports medicine, women’s health, pediatrics and urgent care. Over the past 25 years, we have trained over 120 residents on how to be well-rounded physicians in today’s rapidly changing health care environment.
We have also developed family medicine and internal medicine residency programs in Rockford, Illinois. The programs began training 25 residents in 2019. By 2022, 75 total residents will be in training, making Mercyhealth the largest clinical training site for future physicians in northern Illinois.
Prehospital and emergency services
We have a robust EMS and paramedic training program. Developed more than 30 years ago, we have trained over 5,000 paramedics and EMTs on how to provide life-saving care. Our three paramedic training centers are equipped with high-fidelity simulation labs to help paramedics and EMTs learn in real-life situations.
Our MD-1 Emergency Response Vehicle Program brings hospital-level care directly to the scene of a trauma or medical emergency. Equipped with life-saving extrication and medical equipment, our physicians work with first-responders to stabilize the patient prior to transfer to emergency department. We currently have seven board-certified or board-eligible emergency physicians (three physicians board-certified in EMS, a designation that has less than 500 physicians in the nation). Our four MD-1 vehicles travel to 18 northern Illinois and southern Wisconsin counties.
Giving back to our communities
Mercyhealth takes great pride in giving back to the communities we serve. We host over 10,000 free screenings, health classes and wellness talks annually and sponsor approximately 1,000 events, races, walks and fairs. Mercyhealth owns and operates the House of Mercy Homeless Center, which has provided shelter and support to over 6,600 women, children and families. The Ronald McDonald Care Mobile is a mobile pediatric clinic that provides free medical and dental care to children throughout northern Illinois and southern Wisconsin. From reduced-fee mammograms and physicals and women’s-only self-defense training to wigs for patients, a school safety program, an autism support fund and so much more, we have a passion for improving the health and well-being our communities.